Dear Partner,

We hope that you and your family are well in these difficult situations.

As a part of our endeavor to constantly upgrade our platform, we will be performing constructive maintenance on our database. During this maintenance, we are planning to test the failover capabilities for the core services for Orderbox DR.

Affected Services:
This update will have a direct impact on our Control Panel and API services. Hence, during the maintenance you may not be able to:

1) Access and manage your orders from the Orderbox Control Panel
2) Purchase orders from our Supersite
3) Access the CSV Reports portal
4) Manage the domain forwarding service from the Domain Forwarding interface
5) Use our API service
6) Access our Whois service
7) Access domain check availability services   

Maintenance window:
Date: Sunday, 9th August 2020
Duration: 30 Minutes
Start Time: 02:30 AM UTC / 8:00 AM IST
End Time: 03:00 AM UTC/ 8:30 AM IST   

Though the scheduled maintenance window is of 30 minutes, you may face intermittent connectivity issues for around 5 minutes or less. Our development team will be actively monitoring the system to ensure that there is minimal degradation of services.

In case of any queries, feel free to get in touch with your Account Manager or contact us at [email protected]